Disclosure Policy


This is the vulnerability disclosure policy for Bit Discovery.

Vulnerability disclosure policy

Bit Discovery takes our responsibility to protect our customer’s information seriously, including financial, asset and personal information, from unwarranted disclosure.

We want security researchers to feel comfortable reporting vulnerabilities they’ve discovered, as set out in this policy so that we can fix them and keep our information safe.

This policy describes what systems and types of research are covered under this policy, how to send us vulnerability reports, and how long we ask security researchers to wait before publicly disclosing vulnerabilities.

Guidelines

We require that you:

  • Make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction or manipulation of data.
  • Only use exploits to the extent necessary to confirm a vulnerability. Do not use an exploit to compromise or exfiltrate data, establish command line access and/or persistence, or use the exploit to “pivot” to other systems. Once you’ve established that a vulnerability exists, or encountered any of the sensitive data outlined below, you must stop your test and notify us immediately.
  • Keep confidential any information about discovered vulnerabilities for up to 90 calendar days after you have notified Bit Discovery.

Scope

This policy applies to the following systems:

Any services not expressly listed above, such as any connected services, are excluded from scope and are not authorized for testing. Additionally, vulnerabilities found in systems from our vendors fall outside of this policy’s scope and should be reported directly to the vendor according to their disclosure policy (if any). If you aren’t sure whether a system or endpoint is in scope or not, contact us at security@bitdiscovery.com before starting your research.

At this time Bit Discovery does not have a bug bounty program. Check back later as this will likely change at some point.

The following test types are not authorized:

  • User interface bugs, grammatical errors or typos.
  • Network denial of service (DoS or DDoS) tests.
  • Physical testing (e.g. office access, open doors, tailgating)
  • Social engineering (e.g. phishing, vishing), or any other non-technical vulnerability testing.

If you encounter any of the below on our systems while testing within the scope of this policy, stop your test and notify us immediately:

  • Personally identifiable information
  • Financial information (e.g. credit card or bank account numbers)
  • Proprietary information or trade secrets of companies of any party

Authorization

If you make a good faith effort to comply with this policy during your security research, we will consider your research to be authorized, will work with you to understand and resolve the issue quickly, and Bit Discovery will not initiate or recommend legal action related to your research.

Reporting a vulnerability

We accept and discuss vulnerability reports via email at security@bitdiscovery.com, or through our contact form. Reports may be submitted anonymously. Note: We do not support PGP-encrypted emails. For particularly sensitive information, we recommend you use our TLS protected contact form.

We prefer reports via email, but will respond to reports through any reliable communication channels. Note, however, that only reports submitted via social channels, or other non-official channels may not be as readily noticed and triaged.

Reports should include:

  • Description of the location and potential impact of the vulnerability.
  • A detailed description of the steps required to reproduce the vulnerability.
  • Proof of concept (POC) scripts, screenshots, and screen captures are all helpful. Please use extreme care to properly label and protect any exploit code.
  • Any technical information and related materials we would need to reproduce the issue.

Please keep your vulnerability reports current by sending us any new information as it becomes available.

We may share your vulnerability reports with other companies as well as any affected vendors or open source projects in order to protect them and their customers.

Coordinated Disclosure

Bit Discovery is committed to patching vulnerabilities within 90 days or less, and disclosing the details of those vulnerabilities when patches are published. We believe that public disclosure of vulnerabilities is an essential part of the vulnerability disclosure process, and that one of the best ways to make software better is to enable everyone to learn from each other’s mistakes.

At the same time, we believe that disclosure in absence of a readily available patch tends to increase risk rather than reduce it, and so we ask that you refrain from sharing your report with others while we work on our patch. If you believe there are others that should be informed of your report before the patch is available, please let us know so we can make arrangements.

We may want to coordinate an advisory with you to be published simultaneously with the patch, but you are also welcome to self-disclose if you prefer – but it is recommended that you let us know of your intentions to do so as to avoid confusion. By default, we prefer to disclose everything, but we will never publish information about you or our communications with you without your permission. In some cases, we may also have some sensitive information that should be redacted, and so please check with us before self-disclosing.

Thanks

If you would like your name mentioned in regard to successfully triaged vulnerability reports, we are happy to do so here. We really appreciate the community and their efforts to help keep Bit Discovery and its customers safe and wish to extend congratulations to those who have helped us.